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Ards Landscapes - Privacy Policy

Ards Landscapes are committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
Please note that this Policy may be updated from time to time. Any questions regarding this Policy and our privacy practices should be sent by email to info@ards-landscapes.co.uk. Alternatively, you can telephone 07746 228760. By using our services, you’re agreeing to be bound by this Policy.

Who are we?

We are a small local business for all your garden needs including paving, fencing, lawns, shrubs, trees, hedge cutting and minor tree surgery. Ards Landscapes operates primarily in the Ards & North Down area.

How do we collect information from you?

We obtain information about you when you use our services, for example, when you contact us about a quote or engage us to carry out work for you.

What type of information is collected from you?

The personal information we collect might include your name, address, email address and phone number.

How is your information used?

We may use your information to:
· carry out our obligations arising from any contracts entered into by you and us;
· seek your views or comments on the services we provide;
· notify you of changes to our services;

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, as long as is set out in any relevant contract you hold with us and for as long as required for revenue purposes.

Who has access to your information?

We do not use any third party service providers. We will not share your information with third parties for marketing purposes. We will not be contacting you ourselves for marketing purposes.
We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your rights

You have the right to view the personal data we hold about you. You may ask for a copy of the information we hold about you at any time.
In certain circumstances, you can object to our processing your personal information.

If the data we hold about you is incorrect you are entitled to have the data amended, for example if you move house, change email address or telephone number, or any of the other information we hold is inaccurate or out of date, please email us at: info@ards-landscapes.co.uk, or telephone 07746 228760 and we will update your details.
You can ask us to erase your data subject to restrictions in existing legislation and our rights to process data. Please note that we will continue to use your personal data if we have another legal basis or "reason" for holding it e.g if we are required to do so by law.
When you give us personal information, we take steps to ensure that it is treated securely.

Transferring your information outside of Europe
We will never transfer your data to countries outside the European Union (“EU”).

How you can complain

You are always welcome to contact us if you have any questions about your privacy rights and how we hold and use personal data. If you are dissatisfied with how we hold and use your personal data please do not hesitate to contact us at info@ards-landscapes.co.ukor telephone 07746 228760.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in May 2018.